Notice: this is an informative translation. Only the Dutch version is legally binding.
1. Registration obligations
1.1 By registering a domain name through our services, you agree to provide accurate, current and complete information. This includes your contact details and your administrative, technical and billing information.
1.2 You are responsible for keeping this information up to date in the event of changes. Incorrect or outdated information may lead to suspension or loss of the domain, without Zentic being liable for this.
1.3 Zentic reserves the right to refuse a registration request if it conflicts with applicable laws or regulations or with the terms of the relevant registry.
2. Ownership of the domain
2.1 When you register a domain name through our services, you become the registered holder (“registrant”) of that domain name, provided that you comply with this agreement, the applicable laws and regulations and the terms of the registry.
2.2 You have the right to use, transfer and renew the domain for as long as you continue to comply with these terms.
2.3 Ownership of the domain lapses automatically upon termination of the registration due to late renewal, non-payment or breach of contract.
2.4 The registration fee includes free DNS management as standard. Email services and web hosting are not included with the domain registration and must be purchased separately.
3. Renewal, quarantine and reactivation
3.1 You are responsible for renewing your domain name in good time before the expiry date.
3.2 If a domain name is not renewed in time, it may be placed in quarantine by the registry. During this period, reactivation can only take place if and to the extent that the registry permits it.
3.3 The following reactivation fees apply per extension:
- .BE: € 33,50
- .BIZ: $ 115,00
- .COM: $ 115,00
- .DE: € 55,00
- .EU: € 32,00
- .FR: € 45,00
- .INFO: $ 115,00
- .IT: € 30,50
- .NET: $ 115,00
- .NL: € 35,00
- .NU: € 50,00
- .ORG: $ 115,00
- .TV: € 115,00
- .CO.UK: € 45,00
- .UK: € 45,00
3.4 Zentic does not guarantee that reactivation is possible and is not liable for loss of the domain if reactivation is refused or proves technically impossible.
3.5 All outstanding invoices must be paid in full before a reactivation is carried out.
3.6 The payment terms set out in Zentic's General Terms and Conditions apply to all payments relating to domain registration, renewal, transfer or reactivation.
4. Transferring domain names
4.1 Transfers to another registrar may be subject to specific conditions, technical requirements and/or fees.
4.2 Any outstanding invoices must be paid in full before a transfer is carried out.
4.3 Zentic is not liable for the failure of a transfer as a result of incorrect information, the expiry of authorization codes, or the acts or omissions of third parties.
5. WHOIS information and privacy
5.1 In accordance with the requirements of registries, your WHOIS information is recorded and, depending on the extension and applicable regulations, made (partially) public.
5.2 You may, where available, make use of privacy protection services. However, certain data must always remain visible for legal or administrative purposes.
5.3 The use of WHOIS privacy does not relieve you of the obligation to provide correct contact details to Zentic.
6. Dispute resolution
6.1 Disputes regarding domain name registration, ownership or use are subject to the dispute resolution procedures of the relevant registry and the applicable laws and regulations.
6.2 You agree to follow these procedures and to resolve any conflicts through the designated channels.
7. Termination and suspension
7.1 This agreement may be terminated by Zentic in the event of:
- Breach of these terms;
- Non-payment of invoices;
- Activities that harm the integrity, security or reputation of Zentic, its services or the internet.
7.2 In the event of non-payment, Zentic may suspend the domain name and associated services
